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  • Secure payment via Zarinpal
  • Instant activation after payment
  • Real support with tickets
  • Official invoice

Purchase FAQ

What is the difference between a product and a subscription?

One-time products are bought and delivered once; subscriptions are active for a period (monthly, quarterly, semi-annual or annual) and must be renewed to keep using them.

How do I pay?

Payments are made online through the secure Zarinpal gateway with any Shetab bank card. Your card details are never stored on this site.

Where can I see my order after paying?

Right after a successful payment, your order, invoice and active subscriptions appear in your account and a confirmation SMS is sent.

Do you issue official invoices?

Yes. At checkout you can enter your company details (national ID and economic code) to receive an invoice in the company's name.

How do I renew a subscription?

You receive an SMS reminder before your subscription ends and can renew it for the next period from your account.

Can I see a demo before buying?

Yes. Request a demo from the product page or the contact page and our experts will arrange it with you.

Is there a free trial?

Subscriptions with a trial period show a «Start free trial» button on the product page, so you can try the features without paying.

Can I get a refund?

Under the site terms, buyers of a subscription or a downloadable product can request cancellation by ticket within 7 days of payment and the amount is refunded within 7 working days. Custom services follow the terms of their project contract.

Can I upgrade my plan?

Yes. You can change the plan or billing period when renewing, or by opening a ticket from your account.

What happens to my data when a subscription ends?

Access is paused until you renew, but your data is not deleted and becomes available again after renewal.

Do I need to register before buying?

No separate registration is needed: you sign in with your mobile number and a one-time SMS code and your account is created.

Where do I get my licence key or download?

After payment, licence keys and downloadable files are available under «Orders» and «Downloads» in your account.

My payment failed but the amount was deducted. What should I do?

For failed payments, Zarinpal usually returns the amount to your card within 72 hours. If it doesn't, open a ticket with the tracking code and we will follow it up.